"The Power of Social Media; E&O Issues and Ethics in the Virtual Marketplace" by John Fear [2hrs CE Credit]
Jun
27
2:30 PM14:30

"The Power of Social Media; E&O Issues and Ethics in the Virtual Marketplace" by John Fear [2hrs CE Credit]

LOCATION: Gospel Room [H]

Tweeting, following, connecting, liking, sharing, blogging, posting, hashtagging and checking in are all part of the world of the virtual marketplace. Understanding the basics of each platform and what the potential pitfalls and opportunities are, will help today’s professional insurance agency avoid errors and omissions when it comes to communicating with clients. This course will examine the most commonly used forms of online communication and what processes and procedures should be ethically developed and integrated into your agency’s daily culture – ensuring your SEO doesn’t become an acronym for “serious errors and omissions”.

Business casual attire

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Womens' Insurance Council - "How to Stay Safe While Traveling Alone" by Lt. Darren Goods
Jun
27
4:30 PM16:30

Womens' Insurance Council - "How to Stay Safe While Traveling Alone" by Lt. Darren Goods

LOCATION: Blues Room [F]

The PIA of TN’s Women’s Insurance Council will be having its first official event.

As a women in the insurance industry, we face different risks and challenges. Besides being able to network with your fellow women of insurance, we are very excited to hear from Lieutenant Darren Goods of the Memphis Police Department and Commander of the Multi-Agency Gang Unit. He will be sharing tips with us on ‘How to Stay Safe While Traveling Alone’. As women in the insurance world, we know you are often on the road, in hotels and public places alone and sometimes at night. What should you be doing to stay safe!

Business casual attire

 

 

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Welcome Reception and Partnership Recognition
Jun
27
6:00 PM18:00

Welcome Reception and Partnership Recognition

LOCATION: Founders Room [Diamond C]

 

The welcome reception is the place to be on Wednesday evening.  

Come and connect with partners & sponsors to strengthen your relationships and network with fellow agents.  Make new acquaintances and meet-up with old friends. It is a guaranteed evening of good eats, drinks and memories.

Business casual attire

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Opening Session & Inspirational Speech by John Fear
Jun
28
9:00 AM09:00

Opening Session & Inspirational Speech by John Fear

LOCATION: Guest House Theater [M]

Join us for our Opening Session and Annual Business Meeting of the Association.   We will conduct a few pieces of business, including the election of our new Directors.   This will then be followed by an inspirational presentation by John Fear entitled "Its Not About the Market; It's About You!"

Business casual attire

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General Session: "Every Client; Every Product" by John Fear [1hr CE Credit]
Jun
28
1:15 PM13:15

General Session: "Every Client; Every Product" by John Fear [1hr CE Credit]

LOCATION: Guest House Theater [M]

Join John Fear for a presentation on Client Retention.   "Every Client; Every Product; Improving Client Retention With Systematic Account Development"

Successful agents have understood that one of the most critical components of retaining clients through established systems.  By ensuring that your agency is able to effectively and systematically and professionally determine your client’s needs and then offer products that will meet those needs, you will be able to affect both the retention of current clients while also increasing the depth and breadth of products for your insureds.  

Business casual attire

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Presidents Dinner & Tour
Jun
28
6:30 PM18:30

Presidents Dinner & Tour

LOCATION: Elvis Presley Museum [Across Street via Shuttle]

A venue like no other.   Dinner surrounded by Elvis' pink Cadillacs, cars, motorcycles, and memorabilia.   Presentation of our Agent of the Year, Company Rep of the Year, and an inspiring talk by PIA National President, Tim Russell.

Dress Attire

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Break Out: "If Everyone Else Is Doing It, Then Stop Doing It" by Jeff Janes and Tyler Siddens [1hr CE Credit]
Jun
29
9:00 AM09:00

Break Out: "If Everyone Else Is Doing It, Then Stop Doing It" by Jeff Janes and Tyler Siddens [1hr CE Credit]

LOCATION: Ballroom C

Often commercial lines opportunities are annual engagements, and offer little incentive to stay in front of the prospective client, especially if you don’t initially win the business. Competitors also have advantages in certain markets, and your staffing restrictions prevent growth. How do you overcome this? The ACT Program through PIA of Tennessee has a solution. Join this breakout session for strategies that will position you as the risk-manager of choice for prospective commercial clients.

Business casual attire

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Break Out: "Why Should They Choose You?" by John Fear [1hr CE Credit]
Jun
29
9:00 AM09:00

Break Out: "Why Should They Choose You?" by John Fear [1hr CE Credit]

LOCATION: Ballroom D

The greatest threat to the long-term viability of any insurance agency is the ignorance of consumers relative to the importance of insurance in their personal and professional lives. Independent agents need to design strategic processes, delivered through the coordination of the individual professionalism of each of the agency’s staff and the deliberate and systematic culture supported by the agency’s management team.

Business casual attire

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Herbert Montgomery Memorial Golf Event
Jun
29
2:00 PM14:00

Herbert Montgomery Memorial Golf Event

LOCATION: 6635 Crumpler Blvd, Olive Branch, MS 38654

The Herbert Montgomery Memorial Golf Tournament will benefit The Memphis Exchange Club Family Center in his honor.  Herbert was Past President of our local Memphis association. He also served as a State Director on our Tennessee board.  Members would always say, “He knew the insurance business ‘backwards and forwards’ and he appreciated the PIA. Herbert was my ‘go to’ guy when those ‘strange’ insurance questions came up.”

Lunch for golfers will be served at the course.

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